Services

Value Beyond the Sale

Raley Industrial Sales is committed to helping customers succeed.

We’re always looking for ways to provide more value for our customers.

We apply our years of accumulated knowledge and experience to the best of our ability for the benefit of all customers, large and small.

Prompt order processing, confirmation, and shipping of orders

We deliver timely action and communication on orders and requests from all customers. Ingredient manufacturers’ lead times and other situations beyond our control are not always ideal, but we will always do what we can to keep our customers informed and manage expectations.

One-Stop Shopping ​

We supply one to a dozen or more items per shipment or even per pallet, allowing customers to get different ingredients from different manufacturers in one convenient shipment. We tailor our inventory to accommodate customer needs, ensuring they have what they need, when they need it.

Flexible and cost-effective minimum order quantities

Smaller orders with us do cost more to handle on a unit basis, however we DO NOT impose excessive order processing charges or flat rate tiered pricing based on weight and dollar value. We will gladly process orders ranging from one 50-lb bag to a full truck load.

Ingredient Sourcing

While items such as sugar, dehydrated onion and garlic, capsicums, and others have remained core items since Raley Industrial Sales started, we have always been willing to source other ingredients upon customers’ request. This includes unique and hard-to-find items. If we cannot help you, we will do our best to help you find someone who can.

Ingredient market knowledge sharing

If our customers can benefit from our decades of accumulated market knowledge and industry expertise, we won’t hesitate to share it. While we aren’t experts in the market dynamics for every single ingredient out there, we are unrivaled experts on our core items. We will provide honest, unbiased information and opinions whenever asked.

Customer technical support and product documentation

The food industry is complex and subject to extensive regulation. If you ever need direction, information, or documentation on a product, our industry veterans can help. Let us know what you require, and we will get it for you ASAP.

Logistics and shipping

Raley Industrial Sales handles all aspects of shipping orders, but we will also accommodate customers who request to handle it themselves. We also do not limit our freight to any one carrier, allowing maximum service and value.